mANY gREAT rOOFING rEVIEWS. All five stars.
The largest five-star review base of any roofer in this market — and every one is public on Google.
Average rating
Below 5 stars
Years earning them
Live Google reviews feed mounts here
★★★★★
Complete tear off and replace, and they finished the job in one day. Showed up on time, even a little early, and communicated the whole way through.
M.A. — Google
★★★★★
Quote was thoroughly explained and priced fairly. Work was scheduled within a week, completed on time, and all the debris was taken away.
Mark R. — Google
★★★★★
I was coordinating my grandpa’s roof from out of state. Eric was honest and fair and great with communication throughout. They exceeded my expectations.
Danna S. — Google
★★★★★
The crew tarped everything, hauled every scrap of debris, and ran a magnet over the whole yard. You wouldn’t know a roof came off that morning.
Google review — Google
★★★★★
One written number, no pressure, no games. The roof went on eight days later.
Google review — Google
★★★★★
Nikki at the office kept us informed the whole way. Nobody else who quoted us ever answered their phone.
Google review — Google
What the reviews actually talk about
Read a few dozen and patterns emerge that matter more than the star count. Punctuality is the most repeated theme — crews showing up on time or early, jobs finishing the day they were promised. Clean-up is second: tarped landscaping, same-day haul-away, magnets over the lawn, ‘you would not know a roof came off that morning.’ Then communication — quotes explained line by line, the office answering the phone, updates without chasing. And pricing described as fair and exact, not lowest and vague. Those four themes are our four promises reflected back, which is precisely the point.
Why there is no filter on our feed
The widget on this page pulls straight from Google — we cannot edit it, curate it, or bury anything. That is deliberate. Testimonial screenshots can be cherry-picked and ‘review platforms’ can be gamed; a live feed of the actual Google profile cannot. Click through to the source and read them where we cannot touch them.
How the record stays at 5.0
Not by perfection — by the make-it-right policy. Across hundreds of roofs, things occasionally go wrong: a missed nail, a scuffed gutter, a miscommunication on timing. The policy is that we come back and fix it until you are satisfied, with no fine print doing quiet work in the background. Problems handled that way tend to end as five-star reviews with a story in the middle; problems handled with excuses end as the one-star reviews we do not have.
How to read any roofer's reviews
Wherever you end up hiring: read the newest twenty, not the average; look for repeated specifics (clean-up, schedule, communication) rather than adjectives; check how the company answers its worst review, because that is how they will answer you; and confirm the volume is local — a hundred reviews from three states away is a storm-chaser’s trail, not a neighbor’s recommendation. We are happy to be compared on exactly those terms.
A few worth reading in full
The out-of-state review is a favorite: a granddaughter coordinating her grandfather’s roof from another state, dealing with Eric entirely by phone and photo, writing afterwards that the communication exceeded her expectations. Another regular theme is the quote experience itself — reviewers repeatedly note being walked through the number line by line and feeling zero pressure afterwards. And the clean-up reviews read almost identically across five years and four counties, which is exactly what a standard is supposed to look like from the outside.
Reviews as our quality system
We read every review at the Monday meeting, and the rare imperfect note gets an owner’s phone call the same week. That loop — job, review, response, adjustment — is the closest thing roofing has to a quality lab, and it is why the record improves rather than erodes as volume grows. The next review is always the one that matters; 337 is just the running total of taking that seriously.
The reviews we are proudest of
Not the easy ones. The proudest reviews describe jobs where something went sideways — weather broke a schedule, a delivery came wrong, a miscommunication happened — and the review is five stars anyway because of what happened next. Those reviews are the make-it-right policy caught on camera, and they are worth more than a hundred smooth-job reviews to anyone deciding whether to trust a contractor: everyone performs well when everything goes well.
Leave one, read them all
If we roof your house, the only marketing we will ever ask of you is an honest Google review — good, bad or mixed, posted where we cannot edit it. And before you hire anyone, including us: read the full profile at the source, sort by newest, and let the pattern speak. Our profile link is in the footer of every page on this site; the record is the pitch.
What 337 at 5.0 actually took
Rough math makes the record concrete: at eight to ten roofs a week across a decade, thousands of jobs stand behind those 337 written reviews — every one an unpaid favor from a customer who had a roof to enjoy and no obligation to say so. A five-star average across that volume is not a marketing achievement; it is an operational one, renewed one tarp, one magnet pass and one kept schedule at a time.
Put the record to work on your roof
The reviews exist so you do not have to take our word for anything — and the free inspection extends the same principle to your own roof: photos of what is actually there, one exact written number, and an honest recommendation you can check against any competitor. Call (440) 363-1490 or send the form; the write-up arrives within 24 hours, and the only pressure in the process is whatever the weather is applying to your shingles. And if you read the profile and still have a question the reviews do not answer — ask it on the call. Nikki has heard every version of it, and a straight question deserves a straight answer before anyone climbs a ladder. Reviews are the past tense of a contractor; the inspection is the present tense of your roof — read the first, book the second, and decide with both in hand.
Questions.
Every one is a public Google review — read them at the source. The live feed pulls directly from Google.
We finish in a day, clean up properly, and come back if something isn’t right.
Ask when you call — plenty of customers in Geneva, Madison and Perry are happy to be a reference.
Ready to be number 338?
Every one of those reviews started the same way — a free inspection and a written price. No pressure after either.